Review of the Commonwealth Privacy Act 1988

The Australian Government is conducting a review of the Commonwealth Privacy Act 1988. An Issues Paper for which submissions were sought was released in October 2020. The Attorney General’s Department has now issued a Discussion Paper and is inviting submissions in response to any or all of the proposals and questions in the paper or […]

Complaints and Enquiries About Child Care Fees and the Child Care Subsidy

The NECS Ombudsman does not have jurisdiction to investigate: complaints about the level of child care fees set by individual child care services; childcare services debt recovery processes; or matters related to the Commonwealth Government’s Child Care Subsidy. Complaints about an individual child care service’s fee policies and procedures Under the Education and Care Services […]

NECSOPIC operations during the coronavirus (COVID-19) pandemic restrictions

NECSOPIC staff are currently working remotely due to the coronavirus (COVID-19) restrictions. Our priority is to provide continuity of services in an environment that protects the health and safety of the public and staff.  The NECSOPIC is continuing to receive and process Freedom of Information review and complaint applications and privacy complaints in relation to […]