National Education & Care Services, FOI & Privacy Commissioners & Ombudsman
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Privacy Complaint Form

1Personal Details
2Representative
3Complaint Details
4Submit
  • The National Education and Care Services Privacy Commissioner (NECS Privacy Commissioner) can investigate complaints from individuals about the Australian Children’s Education and Care Quality Authority (ACECQA) and State and Territory Education and Care Services Regulatory Authorities under the Commonwealth Privacy Act 1988. You can complain to the Commissioner if you believe ACECQA or a State or Territory Regulatory Authority has interfered with your privacy by breaching an Australian Privacy Principle in relation to your personal information. Personal information is any information that is about an individual and can reasonably identify that individual. The NECS Privacy Commissioner encourages you to raise your complaint with ACECQA or the State or Territory Regulatory first and give them an opportunity to address your concerns before applying to the Commissioner.

    Complaints to the NECS Privacy Commissioner must be submitted in writing. If you have trouble completing this form please send an email to enquiry@necsopic.edu.au or call the office on 1300 081 533

  • About You - The Complainant

  • Note: The NECS Privacy Commissioner cannot investigate complaints about a breach of an individual’s privacy if the complaint is made anonymously. 

  • Representative’s Details

  • Please provide details of your complaint.
  • About the Agency – the Respondent

    Please provide details of the agency you are complaining about (ie ACECQA or a State or Territory Education and Care Services Regulatory Authority)*

    Note: The NECS Privacy Commissioner will only investigate complaints where the complainant has not first raised the complaint with the agency in question in exceptional circumstances.

  • Agency Reference Number

  • Details of your Complaint

  • Resolution

  • Supporting Information

  • Please attach any supporting documentation including, if applicable, details of any information provided to you by the agency with respect to your complaint. If you are the nominated representative lodging the complaint for someone else, please attach any documents which indicate you are authorised to act for that person.

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    National Education & Care Services, FOI & Privacy Commissioners & Ombudsman 1300 081 533
    • About
      • The Ombudsman and Commissioners
      • Our Services
    • Complaints
      • Make a Complaint to the Ombudsman
      • Make a Complaint to the FOI Commissioner
      • Make a Complaint to the Privacy Commissioner
      • Request a Review by the FOI Commissioner
      • Review of Our Decisions
      • FAQs
    • Legislation & Policy
    • Advice & Guidance
      • Advice for Agencies
      • Advice for Individuals
      • FOI Commissioner Decisions
      • Annual Reports
    • Useful Links
    • News
    • Contact
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