Privacy Complaint Form

The National Education and Care Services Privacy Commissioner (NECS Privacy Commissioner) can investigate complaints from individuals about the Australian Children’s Education and Care Quality Authority (ACECQA) and State and Territory Education and Care Services Regulatory Authorities under the Commonwealth Privacy Act 1988. You can complain to the Commissioner if you believe ACECQA or a State or Territory Regulatory Authority has interfered with your privacy by breaching an Australian Privacy Principle in relation to your personal information. Personal information is any information that is about an individual and can reasonably identify that individual. The NECS Privacy Commissioner encourages you to raise your complaint with ACECQA or the State or Territory Regulatory first and give them an opportunity to address your concerns before applying to the Commissioner.

Complaints to the NECS Privacy Commissioner must be submitted in writing. If you have trouble completing this form please send an email to enquiry@necsopic.edu.au or call the office on 1300 081 533
About You - The Complainant
Note: The NECS Privacy Commissioner cannot investigate complaints about a breach of an individual’s privacy if the complaint is made anonymously.
Title*
Full Name*
Phone
Mobile
Email*
Postal Address*
City*
Postcode*
State*
Preferred contact method*
- Email
- Phone
- Post
- Mobile
- Other

Do you have someone who you would like to represent you in your complaint?*
- Yes
- No
Representative’s Details
What is your representative’s relationship to you? (eg Lawyer)*
Representative’s organisation name (if any)
Title*
Full Name*
Phone*
Mobile*
Email*
Postal Address*
City*
State*
Preferred contact method*
- Email
- Phone
- Post
- Mobile
- Other

Please provide details of your complaint.
About the Agency – the Respondent
Please provide details of the agency you are complaining about (ie ACECQA or a State or Territory Education and Care Services Regulatory Authority)*
Name of Agency*
Have you complained to the Respondent?*
- I have complained to the agency about my privacy issue and given them 30 days to reply.
- I have not complained to the agency about my privacy issue
Note: The NECS Privacy Commissioner will only investigate complaints where the complainant has not first raised the complaint with the agency in question in exceptional circumstances.
If you have not raised your complaint with the agency please explain why it is not appropriate for you to do so.*
Agency Reference Number
If the agency has given you a reference number relevant to your complaint please tell us this number.
If you know the names of officers in the agency you have contacted please provide them.
Details of your Complaint
Please provide a summary of your complaint. You may attach further documentation if you wish.*
Resolution
What action or result would you like from the NECS Privacy Commissioner?*
Supporting Information
Please attach any supporting documentation including, if applicable, details of any information provided to you by the agency with respect to your complaint. If you are the nominated representative lodging the complaint for someone else, please attach any documents which indicate you are authorised to act for that person.
Supporting documentation
Drop files here or

Max. file size: 256 MB.

Confirm and submit.
Full Name*
I confirm that all the information contained in this complaint form is true and correct.*
- Confirmed
Would you like to receive a copy of your complaint?
- Yes
Email Address*
Name
This field is for validation purposes and should be left unchanged.

About You - The Complainant

Representative’s Details

About the Agency – the Respondent

Agency Reference Number

Details of your Complaint

Resolution

Supporting Information

The NECSOPIC office is continuing to operate during the COVID-19 crisis.