Ombudsman Complaint Form

The Education and Care Services Ombudsman can investigate complaints made about the administrative actions of the Australian Children’s Education and Care Quality Authority (ACECQA). An administrative action is any action taken or not taken by ACECQA (including its contractors) in relation to ACECQA’s duties, functions or powers. The Ombudsman encourages you to raise your complaint with ACECQA first and give them an opportunity to address your concerns before applying to the Ombudsman.

If you have trouble completing this form please send an email to enquiry@necsopic.edu.au or call the office on 1300 081 533
About You - The Complainant
Do you wish to make your complaint anonymously?
- Yes, I would like to remain anonymous
Note: You can make your complaint anonymously. However, depending on the nature of the complaint, it may be difficult or impossible for the Ombudsman to investigate your complaint fully without some contact details for you.
Title*
Full Name*
Phone
Mobile
Email*
Postal Address*
City*
Postcode*
State*
Preferred contact method*
- Email
- Phone
- Post
- Mobile
- Other

Do you have someone who you would like to represent you in your complaint?*
- Yes
- No
Representative’s Details
What is your representative’s relationship to you? (eg Lawyer)*
Representative’s organisation name (if any)
Title*
Full Name*
Phone*
Mobile*
Email*
Postal Address*
City*
State*
Preferred contact method*
- Email
- Phone
- Post
- Mobile
- Other

Please provide details of your complaint.
Details of your Complaint
Please provide a summary of your complaint. You may attach further documentation if you wish.*
ACECQA Information (if applicable)
Please provide details if you have them of any contact you have had with ACECQA with respect to your complaint including the names of officers you have dealt with if known
Resolution
What action or result would you like from the NECS FOI Commissioner?*
Supporting Information
Please attach any supporting documentation including, if applicable, details of any information provided to you by the agency with respect to your complaint. If you are the nominated representative lodging the complaint for someone else, please attach any documents which indicate you are authorised to act for that person.
Supporting documentation
Drop files here or

Max. file size: 256 MB.

Confirm and submit.
Full Name*
I confirm that all the information contained in this complaint form is true and correct.*
- Confirmed
Would you like to receive a copy of your complaint?
- Yes
Email Address*
Phone
This field is for validation purposes and should be left unchanged.

About You - The Complainant